Additional duties also include project work, advanced technical troubleshooting, research and analysis. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose - to help everyone achieve their potential through learning. Customer Services Specialist (Fixed term contract) Cape Town, South Africa Apply Now Internals Apply Here Share this job Main Purpose To execute effective and efficient handling of all customer enquiries received via phone, email, fax, reps or website across the entire value-chain and promote customer self service through the B2B and B2C channels. If agents are not available, a case will be created and an agent will email you as soon as possible. The vision of the Pearson Clinical Assessments Customer Specialist is to create strategic alignment to customer expectation, customer experience, outcomes, and goals by creating a hassle-free experience that supports customer retention, satisfaction, and growth that is mutually beneficial. Customer Experience Specialist- Remote Providence, Rhode Island include project work, advanced technical troubleshooting, research and analysis. Average Pearson Customer Service Representative hourly pay in the United States is approximately $14.98, which is 9% above the national average. Salary information comes from 15 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. It is also aimed at those who wish to pursue a career in the specialist fields of customer experience or communications. Salary. New Customer Support Specialist jobs added daily. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Current Search Criteria . Posted 12:00:00 AM. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are . Apply for the Job in Customer Experience Specialist- Remote at Remote in Pierre, SD. Pearson insights Based on 672 survey responses What people like Supportive environment Clear sense of purpose Time and location flexibility Areas for improvement Sense of belonging Training is horrible Customer Experience Specialist (Current Employee) - Remote - May 21, 2021 I started two months ago. Meet Rashonda Harris, Customer Experience Specialist US Customer Service Team January 11, 2022 Share this page "Making someone's life easier starts with a smile." Rashonda Harris doesn't view her customers as "just another voice on the phone". Apply for the Job in Customer Experience Specialist- Remote at Remote in Tallahassee, FL. Contact Us Click on the Pearson Virtual Assistant at the bottom right for customer service inquiries. Flexible schedules are available between 7AM and 7PM . Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote Leverage your professional network, and get hired. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote $48,942 / yr. Our customer experience specialists are working hard to get to know you the person "beyond the screen" and understand your business, the clients you serve, and how they can best support you. Customer Experience Specialist Remote Jobs . Customer Experience Specialist - ( 2112753 ) Description Learning is the most powerful force for change in the world. Flexible schedules are available between 7AM and 7PM . Jobs at Pearson Customer Specialist positions See more jobs Placement Specialist United States 2 days ago Student Services Assistant Orlando, FL 16 days ago Specialist Image Resources Sacramento, CA 1 hour ago Student Services Assistant Elk Grove Village, IL 16 days ago Student Services Assistant Chandler, AZ 16 days ago Learn about Pearson culture, salaries, benefits, work-life balance, management, job security, and more. For all other issues, we'll connect you to an agent if one is available. Pearson is dedicated to fighting systemic racism and creating bias-free content that reflects the diversity of all learners. The apprenticeship is at level 3 and is for apprentices working in the role of a Customer Service Specialist. AdBlue specialist. The Customer Experi Position Summary - Pearson is seeking motivated individuals to join the Customer Experience/Tech Support team. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply. Additional duties also include project work, advanced technical troubleshooting, research and analysis. The estimated total pay for a Customer Experience Specialist at Pearson is $67,357 per year. Sue provides customer service at all levels, including at check in and the gates as well as to Air Canada's Customer Care Team. The estimated base pay is $44,685 per year. The main purpose of a Customer Service Specialist is to be a 'professional' for direct Customer Support salaries - 6 salaries reported. Rachel 'Fuel and Adblue' Pearson Solutions Manager Key Accounts and FORS Practitioner with 15 years experience in the fleet and fuel industry. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote Customer Service salaries - 10 salaries reported. Students will develop the necessary skills for relationship building with business customers, and to understand how customer experience and communications is integral to a business. Meet Sue, Customer Experience Specialist at Air Canada. Pearson is seeking motivated individuals to join the Customer Experience/Tech Support team. View the job description, responsibilities and qualifications for this position. Please note, Order Statuses will be provided immediately. View the job description, responsibilities and qualifications for this position. Apply for the Job in Customer Experience Specialist- Remote at Remote in Helena, MT. Give us a call at 1-800-627-7271 "We are transitioning to a hand-picked, US-based team who will have the product knowledge you rely on." "Customer experience isn't just one thing; it's the holistic perception of how your customer feels after each interaction." - Shantel Love See our progress at a glance Position SummaryPearson is seeking motivated individuals to join the Customer Experience/TechSee this and similar jobs on LinkedIn. $35,721 / yr. The Customer Experience team is responsible for supporting the established department procedures and verify that all tasks are suitable to maintain excellent support for our customers. Thanks to that mindset, I think customers feel comfortable speaking with me," says Sue. View the job description, responsibilities and qualifications for this position. "I treat people like I would like to be treated. Apply for the Job in Customer Experience Specialist- Remote at Remote in Lincoln, NE. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote Report biased content Permissions The primary role of this position will be to ensure that customers are supported in an accurate and timely manner via inbound and outbound phone calls and case management. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. View the job description, responsibilities and qualifications for this position. Customer Service Representative salaries - 41 salaries reported. $40,136 / yr. Please try again with a different keyword or location. The Customer Experience team is responsible for supporting the established department procedures and verify that all tasks are suitable to maintain excellent support for our customers. Today's top 94 Customer Support Specialist jobs in Stockholm, Stockholm County, Sweden. The end-point assessment in this specification relates to the Customer Service Specialist Apprenticeship Standard. 65 reviews from Pearson employees about working as a Customer Service Representative at Pearson. Customer Success Representative salaries - 9 salaries reported. As they get to know you, we invite you to learn a little more about them. Come along on the journey with us and meet the team. Customer Experience Specialist Jobs No results found. $48,632 / yr. While we work hard to present unbiased content, we want to hear from students and educators who have concerns about Pearson material so we can investigate and fix potential problems. The primary role of this position will be to ensure that customers are supported in an accurate and timely manner via inbound and outbound phone calls and case management.